Returns & Exchanges

ALL SALES ARE FINAL. EXCHANGE ONLY.

RETURNS OF DAMAGED ITEMS & SHIPMENT ERRORS

If your item is received in damaged condition, or a packing error occurred on our part, Seven Sharks will be responsible for your return shipping cost.

All returns must be sent back within 7 days of the packages arrival. Exceptions are made during the holiday period (see below). Returned items must be in 'new' condition and not worn nor washed. Items must be sent back to the return shipping address on the package label. All returns must include a note that states clearly the Order ID (located on invoice) and the requested action: refund or exchange.

When sending an item back for a refund, we will provide the credit to your account in the method in which it was paid (Credit Card/ Paypal/ Google Checkout/ Check). These refunds will appear on your account within one week of our processing the returned package.

US Customers will receive a prepaid return shipping label free of charge. International customers will receive reimbursement for standard first class (or air mail) shipping (no greater than the original shipping cost). Packages sent back using expedited shipping will not receive a full postage refund.